Create a New User

To create a new user account, complete the following steps.

1. On the toolbar, click Access > Users.
2. Click Create.
3. On the Create User page, complete the User Properties section:
   • Username—make it unique and with no spaces
   • Email address—such as user@example.com
   • First Name
   • Last Name
   • Status: Select the Enabled check box.
   • If an authentication server is being used, select an Authentication Type from the list.
   • Password—although there are no password requirements, it is recommended to enter a strong 6 to 8-character password using a combination of upper and lowercase letters, numbers, and symbols
   • If a CCA certificate is being used for authentication, select Upload to browse to the user's .crt certificate file.
4. In the Assignment section, add the user to one or more groups.
   • Select a group from the All User Groups section, click Add to move it to the Selected User Groups section.
5. Click Save.

If you create a user with an existing user name, you'll receive an error message: Failed while saving user. [User with username 'name of user' already exists]